Technical Documentation
Production of tailored and bespoke technical manuals and publications is essential for the safe operation, maintenance, and support of all types of equipment and systems across military and commercial environments.
Development of Technical Publications remains one of our core activities, with a wide portfolio of services that maintains our position as a leading independent provider of Technical Documentation. We provide a complete service, from basic user and operating guides to in-depth maintenance, workshop and diagnostic manuals, to fully illustrated parts catalogues, tailored through Integrated Logistics/Product Support and analysis processes to ensure they are fit for purpose and meet customer requirements.
Our technical services include:
- Technical Authorship
- Technical Illustrations
- Bid Creation and Management
- Interactive Electronic Technical Publications (IETPs)
- Translation Services
- Reformatting
- Documentation Management
At ITS, we deliver high-quality solutions by applying the latest MOD and industry standards, complemented by our own in-house specifications to meet the unique demands of each project. Our team of Technical Authors, Illustrators, and Engineers are fully versed in:
- Implementation and compliance requirements of Defence Standards (Def Stans),
- All aspects of the Defence Logistics Framework (DLF),
- Providing expert guidance where formal standards are undefined, drawing on decades of practical experience.
Whether working within defined policy frameworks or navigating grey areas, ITS ensures that every deliverable is robust, compliant, and tailored to operational needs.
We collaborate closely with our customers’ design and engineering teams from the earliest stages of development to define and embed supportability requirements into the product lifecycle. This proactive approach ensures that support considerations are not an afterthought, but a strategic component of system design.
ITS draws strength from a diverse team of professionals, combining the expertise of ex-military personnel from all three services with seasoned commercial engineers and specialists. This unique blend of backgrounds provides:
- First-hand operational insight into MOD environments and defence protocols,
- Broad-spectrum engineering knowledge across land, sea, and air domains,
- Deep understanding of customer expectations, enabling tailored mission-ready solutions.
Our team’s experience spans both strategic and tactical levels, allowing ITS to deliver high-impact support across a wide range of defence-related programmes and commercial projects. This fusion of military discipline and commercial agility ensures that we consistently meet, and often exceed, the demands of complex, high-stakes environments.
At ITS, our in-house Technical Illustrators bring extensive cross-sector experience to the creation of high-quality technical drawings and illustrations that enhance and clarify accompanying documentation. Our mission is to present complex technical information in a way that is both informative and visually engaging. We produce artwork from a wide range of source materials, including photographs and sketches, manufacturer drawings and CAD models, as well as physical products and prototypes.
Deliverables are available in any format, size, or resolution, tailored to your exact requirements. Our illustration capabilities span:
- Exploded views and assembly instructions,
- Sectional views, infographics, diagrams, and pictograms,
- Interdisciplinary visuals that support engineering, logistics, and training materials.
By working in close collaboration with our Technical Authors, we ensure that every illustration is not only technically accurate but also aligned with your project’s specifications and timelines.